Remote Customer Support System

iTivity Remote Customer Support System - Fast, Secure, Enterprise Ready

Customer Support | Remote Access | Remote Control | Remote Desktop | Remote Support

The iTivity remote customer support system improves your productivity and your customers' satisfaction. iTivity provides fast and secure remote access across the Internet and across firewalls so that you can quickly diagnose problems and resolve technical support cases. With iTivity you are seconds away from all of your customers' enterprise servers and desktops.

With iTivity tools, you can efficiently support your applications, databases and servers on customer premises. iTivity provides remote desktop access (RDP), file transfer (FTP) and secure login to enterprise servers. iTivity's strong authentication and central logging keep you in charge of remote access permissions.

The iTivity remote customer support architecture easily traverses customer firewalls, NATs and SOCKS proxy servers. Configured in always-on mode, you will have reliable 24/7/365 access to your mission critical systems.

iTivity allows you to support customers on many platforms, including IBM AIX, RedHat Linux (among others), HP/UX, Windows XP/Vista/2003, Sun Solaris and SCO.

Technical support case closed with remote customer support system.

Another satisfied iTivity customer... Sage Software
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	Supported platforms include Linux (RedHat Enterprise, Suse, Ubuntu, Fedora, CentOS), Windows (Vista, 2003 Server, XP, 2000, NT), AIX (6.1, 5.3, 5.2, 5.1), HP/UX (11.31, 11.23, 11.11), Solaris (SunOS, 2.10, 2.9, 2.8), and SCO (OpenServer, UnixWare).