The iTivity remote access architecture provides separate and independent authentication stages at the iServer remote access server and at the host iAgent system. Audit logs of both authentication stages are stored in the central iServer and on the iAgent system respectively.

You can configure the two authentication stages separately. You might setup PAM authentication on a Linux based iServer while using NTLM authentication on you Windows servers running the iAgent.

In addition to the standard username and password authentication at the iServer, iTivity supports the ability to securely group the iAgents available. By configuring iTivity support domains, you can provide targeted and secure remote access via the iServer. For example, you can allow your individual customers to access only their systems via the iServer.

On Linux systems, iTivity supports both PAM configured authentication as well as traditional passwd authentication.

On Windows systems, iTivity supports active directory or NTLM authentication and LDAP.

For attended iTivity Live Support iAgent access, you may choose to disable the authentication at the iAgent in favor of a dialog to prompt the user for access permission.

Try out iTivity's strong authentication features today by requesting a free trial or guided demonstration.